Woy Woy Community Aged Care is a 94 bed
facility and we purchased the eBR software program in 2010 after having successfully used
the resident agreement software (NeRA). We find both programs to be very user
friendly and they have saved us a great deal of time by cutting out the shuffling from
inadequate software to cumbersome excel spreadsheets. The programs are integrated
allowing easy information flow. The bond reports are easy to read and provide all
the relevant information for both the organisation and the residents/families.
The support staff
were very helpful when we first set up the bond software and since purchasing the bond
software a number of improvements to the system have been implemented improving the system
even more. One of the best points to both programs is the immediate update of the
software when any fees, retentions etc are changed thus ensuring that we are always up to
date.
Cathy Allen
Office Manager
Woy Woy Community Aged Care Limited (NSW)
Sometimes there is a small
cost of doing business, the purchase of eBR is a justified cost to our business. I have
found the software in place of spreadsheets significantly reduces time for the end of
month reconciliations. Bond interest and retention calculation errors are minimised
ensuring data confidence when completing compliance for the Department and Auditors. eBR
ensures we are compliant and up to date with legislative changes to the Aged Care Act and
provides a number of quality reports. This program is user friendly and goes hand in hand
with e-Tools eRA (NeRA) software.
Adrian Johnstone
Business Finance Manager
St Catherines's Hostel Wangaratta (VIC)
I have found the software reduces the number of errors occurring, as prior to the
software implementation we were relying on spreadsheets and formulas being right.
Therefore we have a higher level of confidence that the data is right, especially when
reporting to the Department. We have also found that we had been missing revenue we were
entitled to.
Helen Symes
Finance Manager
Wimmera Health
Care Group (VIC)
Restvale Aged Care has been using the eRA Resident
Agreement software for over 12 months with much success. Based on this we have recently
purchased the eBR Bond Register software which ensures we are complying with the most
up-to-date legislative changes to the Aged Care Act, thus giving us more confidence in our
reporting to the Department. We have found both these programmes user friendly and would
highly recommend them to any Aged Care Facility.
Karen Wood
Administration Finance Manager
Lobethal &
District Aged Homes Inc (SA)
Cooinda Coonabarabran
Limited is a not-for-profit community organization with 41 High Care, 37 Low Care,
Retirement Village living and CACPs. We have purchased the e-Tools Bond Register following
the successful implementation of Agreements for Residential and Community Aged Care
Packages. The new program provides us with an accurate balance of all bonds and enables
reports to be prepared quickly and efficiently. The program will make reporting to the
Department a simple process and saves time in calculating interest on Bonds etc. The training provided was excellent and support is
always available from the e-Tools team. We would recommend all e-Tools programs without
hesitation.
Leanne Redfern
Finance Manager
Cooinda
Coonabarabran Limited (NSW)
Woolgoolga Aged Care Centre is a 64
bed not for profit, community owned Aged Care Facility in the small community of
Woolgoolga on the mid north coast of provide low care, high care and respite residential
aged care. We also have 30 independent living units and operate with a small Management
team with limited administrative assistance.
Approximately 12 months ago we began using e-Tools
Electronic Resident Agreements which we found to be an excellent product, saving time and
eliminating administrative errors. When e-Tools introduced the Electronic Bond Register
software, we had no hesitation in using this product. Prior to using eBR I was using Excel
as our bond register, whilst an accurate record was kept, it was a cumbersome and time
consuming process each month. The eBR is also an excellent product and I would highly
recommend use by any aged care facility holding Aged Care Accommodation Bonds.
Support from the team at e-Tools is also excellent. Their
response to requests for assistance is done in a timely and courteous manner. Thank-you to
all the staff at e-Tools, you have produced and support two great products.
Kerri Hewitt
Finance Manager
Woolgoolga and District
Retirement Village Ltd (NSW)
