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client testimonials.....
"We have
been using eRA Resident Agreements for 2 years and find the system a great comfort and
time saver.
We no longer
have to monitor and update manual documents and document control systems for legislation,
fee and other changes. The updated feature covers all that for us with the added benefit
that the legal aspects are monitored by John Hogan and Associates.
An agreement
take about 10 minutes at most to create, it provides automatic storage and it is easy to
revisit and make adjustments if necessary. Residents find the wording clear and the
description of terms to be easily understandable.
The system has
significant and clear advantages over our previous internal "manual" process and
we find it excellent value for money".
Sean McKeon,
CEO-Bentleigh Manor
Retirement Aged Care
Management, Victoria
"I have
been using eRA for a year and have found it to be a time saving benefit to me when
preparing resident agreements. As a medium sized stand-alone facility where there are very
few administrative staff one of the challenges is to keep abreast of the many changes to
fees and charges. eRA automatically incorporates these changes into new agreements making
it a simple process to prepare them. eRA includes all the information required under the
Act yet still allows for individual requirements to be added. Specific facility
requirements can be automatically generated into all agreements and individual resident
requirements can also be included as a 'once-off' item.
Back up
support is readily available and I never feel that I am being a nuisance when I call. I
would strongly recommend eRA to any residential aged care facility."
Ann Turnbull,
Chief Executive Officer
Lynden Aged Care, Victoria
“I have been using eRA software for twelve months. I find eRA
software very user friendly, it has been a great time saver in generating agreements and
ensures the admission process of residents runs as smoothly as possible. As a stand alone
facility time is always a very scarce resource and this product saves a lot of time. The
automatic update feature takes all the worry of fees and charges being out of date. Having
the flexibility to individually tailor our agreements using information which is specific
to our facility is also major benefit.
The back up support is very prompt and there
is always someone to talk to over the phone. I would recommend this product to any
facility, large or small, stand alone or conglomerate, it is an easy and cost effective
way to ensure compliance with legislative requirements."
Michael Iles, Administration
St. Michael’s
Residential Care, Western Australia
"I find eRA software very user friendly. As I have twelve
facilities to maintain, it has been a great time saver in generating the
agreements. I do not have to check the applicable daily rates as it is all done for
you."
Liz Cassingham, Admissions Manager
Residential
Aged Services Pty Ltd, Victoria
"I have been using eRA software for
several years now. The software is very user friendly and it has been a great time saver
in generating resident agreements both for high and low care residents. The automatic
update feature allows us to ensure the correct fees and charges are up to date. The
software also has the ability to individually tailor our residents agreements by adding
information which is specific to our facility. I would highly recommend the software to
any facility thinking of using eRA as it an easy and cost effective way to ensure
compliance with legislative requirements."
Jeff Kramer, CEO
Altona Meadows Aged
Care, Victoria
"electronic
Resident Admission (eRA) software is user friendly, cost effective and ensures the
admission process of residents runs as smoothly as possible. The formatting of the
contracts makes it easy to read and the annual update subscription ensures our contracts
comply with legislative requirements. We would recommend this to any facility thinking of
using eRA as it is a worthwhile purchase."
Kim McAliney,
Business Manager
Wyndham
Lodge Community Aged Care Inc, Victoria
“We have no regrets purchasing eRA and
would recommend it to any facility. It is a time efficient and cost effective way to
ensure compliance with legislation. We've been using eRA for a couple of years and have
never had to worry about fees/charges being out of date, with the automatic fee update
feature. Also having the ability to individually tailor resident agreements by adding
information which is specific to our facility is a plus. ”
Gary Holland, Director of Nursing
Shepparton Aged Care,
Victoria
"We wanted to find a software solution that was compliant with
the prudential requirements of the Aged Care Act 1997 and also had the ability to be
updated with the regularly changing fees, interest rates and legal requirements, without
the need for reinstalling the software. eRA software also allows us to individually tailor
our resident agreements by adding information which is specific to Samarinda Lodge. We
chose the eRA software for its easy-to-use features and its cost effectiveness."
Katrina Thurston, Financial Controller
Samarinda Lodge
Inc, Victoria
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